An AI that answers every call and takes the order.
Sera answers your restaurant's phone and sends each order to your kitchen. Your own website takes orders online. Customers pay into your own account.
- Answers 24/7
- English and Spanish
- Backup phone if anything fails
What Smart Zone is
Smart Zone is AI phone ordering and online ordering for independent restaurants and pizza shops — one system, from the first ring to the kitchen.
Sera answers every call, 24/7, in English and Spanish — several at once. Phone orders and web orders arrive on the same kitchen screen.
AI phone ordering
Meet Sera, your AI phone host
Every missed call is a missed order. Sera picks up every time — at the Friday rush or late at night — and takes the whole order.
- 1The phone rings — Sera answers in your greeting.
- 2She takes the order: sizes, toppings, half-and-half, deals.
- 3She reads it back with the exact total.
- 4The order lands on your kitchen screen.
Answers every call, 24/7
Day and night, even at the Friday rush. If she is ever busy, the call rings your backup phone.
Takes the whole order
Sizes, toppings, half-and-half pizzas, your deals and coupons.
Reads it back with the exact total
Then sends it straight to your kitchen, like an online order.
English and Spanish
Your greeting, your rules, your answers to common questions.
Careful with allergies
She never says a dish is allergy-safe. She tells the caller to check with the restaurant.
Backup phone if anything fails
Built so that if something goes wrong, the call goes to your own phone instead of silence.
- 1Customers order from your own site
- 2They build the pizza they want
- 3Checkout — texts only if they tick the box
- 4The kitchen prints it; they get a “ready” text
Sample content. Book a demo to see it working.
Online ordering
Your own ordering website
Not on a delivery app: your own website, your brand, your customers. Orders go straight to your kitchen.
Your own website
Your menu, photos and hours, on your own web address. Complete designs to choose from.
Build-your-own pizza
A live picture, half-and-half and extra toppings — exactly what they want.
Pickup, delivery or later
Your delivery area, your minimum, your hours. Customers can pick a time.
Paid into your own account
Card online or pay at pickup. Payouts go straight to your bank.
Found on Google and AI search
Search engines and AI assistants can read your menu, hours and prices.
One-tap reorder
Customer accounts with order history bring regulars back.
Everything else a busy kitchen needs
Kitchen screen
Phone and web orders on one live board, on any tablet.
Kitchen printing
Tickets print on their own. Oven, fryer and prep each see their own items.
Deals and AI deal ideas
Coupons, loyalty and gift cards — and deal ideas written for you.
Offer emails
Holiday posters, “we miss you” and birthday emails. You approve first.
“Ready” texts
Customers know when to come — only if they ask for it.
QR codes
For your counter, flyers and boxes. Scan, and they are ordering.
Sales and tax reports
Daily sales, a sales tax report and an accountant export.
Kept safe
Two-step sign-in for owners and managers, staff roles, and a security watch on every account.
We set it up for you
- Step 1
Send us your menu
A photo of the printed one is fine. We set up your phone host and your website, and you check every price before anything goes live.
- Step 2
Connect your payments
A few minutes on your phone. Customers pay into your own account and payouts go straight to your bank.
- Step 3
Go live
Sera answers your calls and your website takes orders. We help you add your own site as the “Order online” link on Google.
Plans for the phone, the website, or both
Clear monthly prices. See exactly what each plan includes.
Questions owners ask
What is Smart Zone?
Smart Zone is AI phone ordering and online ordering for independent restaurants and pizza shops. Sera, the AI phone host, answers every call and sends the order to your kitchen, and your own website takes orders online. Customers pay into your own account.
What is Sera?
Sera is Smart Zone's AI phone host. She answers your restaurant's phone 24/7 in English or Spanish, takes the full order — sizes, toppings, half-and-half pizzas, deals and coupons — reads it back with the exact total and sends it to your kitchen.
Can Sera answer more than one call at a time?
Yes. Sera answers several calls at once. If she is ever busy, the call rings your backup phone, so callers aren’t left waiting.
What if something goes wrong on a call?
Sera is built so that if something fails, the call goes straight to your backup phone instead of silence. Party and catering requests become a “call them back” task in your dashboard.
Where does the money go?
Customers pay into your own payment account, and payouts go straight to your bank. Smart Zone never holds your money.
What about card fees?
You pay your card processor's standard rate. There are simple ways to keep that cost down — we'll show you in the demo.
What do I need in the kitchen?
Any tablet or phone. A printer is optional.
Can I use my own domain?
Yes, whenever you're ready — or we bring your old web address over.
Who owns my customers?
You do — and you can take your customer list with you at any time.
Is my data safe?
Every page is encrypted, each restaurant's data is kept separate, card numbers are never stored by us, and dashboard sign-ins support a second step (2FA).
How long does it take to get started?
Send us your menu — a photo is fine. We build everything, you check every price, and you go live when you're happy.
Can I switch from another ordering system?
Yes. We copy your menu, hours and details from what you already have, keep your old web addresses working, and you cancel the old system only after a good first day.
Book a demo or get started
Tell us where to reach you. We'll show you Sera and your website live, set everything up from your menu, and you go live when you're happy.
Bigger business or several locations? Pick “Custom plan” and we'll build one that fits.