Smart Zone Corp

Order texts from restaurants on Smart Zone

Smart Zone runs online ordering websites and phone ordering for independent restaurants. When a customer asks for it, the restaurant sends text messages about that customer's own order — nothing else.

What we send

• “Your order is ready for pickup” or “your order is on its way”.
• 1–2 messages per order. No marketing, no offers, no messages without an order.
• Message and data rates may apply.

Hi Sam! Your order 1042 from Northside Pizza is ready for pickup. See you soon. Reply STOP to opt out.

How customers agree

Texts are never required to order. Customers say yes in one of three ways, and each yes is recorded with the exact words, the time and the order.

1. Online, at checkout

A checkbox next to the phone number field. It starts unticked; the customer ticks it only if they want texts. Beside it:

2. On a phone call with the restaurant's AI assistant

Before the order is placed, the assistant asks, word for word:

“Would you like a text from Northside Pizza when your order is ready? It's one or two texts about this order only, and you can reply STOP anytime.”

Only a clear yes counts. The question and the answer are kept with the call.

3. On a phone call with restaurant staff

Staff ask, then tick “They said yes to texts” only if the caller says yes:

“Can Northside Pizza text you when your order is ready? Just one or two texts about this order — reply STOP anytime.”

Terms: how to stop, or get help

• Reply STOP to any message (or “stop texting me”, “unsubscribe”, “cancel”, “end”, “quit”). It takes effect at once; you get one message confirming it and no more.
• Reply START to get order texts again.
• Reply HELP for help, or call the restaurant you ordered from.
• You can also ask the restaurant by phone or in person; they record it and the texts stop.
• Message frequency: 1–2 per order. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

Privacy: your phone number

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. Phone numbers are used only to send the order texts described here. Each restaurant's website has its own Privacy and Terms pages, linked beside the checkbox; Smart Zone's are at /privacy and /terms.