Terms

These are the simple rules for ordering from Shrewsbury House of Pizza on this website.

Prices and menu. Prices include the options you choose and are shown before you pay. Tax and any fees are listed as their own lines at checkout. If something you ordered has run out, we will call you to swap it or take it off your order.

Ready times. The ready time is our honest estimate. On busy nights it can stretch; we show the longer time before you order, not after.

Pickup and delivery. Bring your order number for pickup. Delivery is only offered to addresses inside our area, and someone needs to be there to receive it.

Allergies. Tell us about allergies in the order notes and call us if it is serious. Our kitchen handles common allergens, so we cannot promise any dish is free of them.

Changes, cancellations and refunds. To change or cancel an order, call 508-719-8285, email shrewsburyhouseofpizza@gmail.com, or visit us at 424 Hartford Turnpike, Shrewsbury, MA as soon as you can — before we start making it is easiest. If something is wrong with your food, tell us and we will make it right: a remake, store credit, or a refund to the way you paid.

Paying. Online card payments are taken when you order. If you choose to pay at pickup, pay when you collect.

Text offers. If this restaurant sends them and you say yes — by ticking the separate “Text me offers” box at checkout, or by telling us — we text you offers at the number you gave, at most one a week, sent by an automated system. This is not needed to order. Message and data rates may apply. Reply STOP to stop, HELP for help.

Order texts. If you ask for them, we send 1–2 texts about your order (ready, or on its way) — never marketing. Message and data rates may apply. Reply STOP to stop, START to start again, HELP for help. Texts are not required to order. Carriers are not liable for delayed or undelivered messages. How texts work: https://web.smartzonecorp.com/sms

Questions. Call 508-719-8285, email shrewsburyhouseofpizza@gmail.com, or visit us at 424 Hartford Turnpike, Shrewsbury, MA.